GENTEMSTICK STORE by NISEKO SHOWROOM

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Information and notices required by Act on Specified Commercial Transaction

Distributor Tamaya Products, LLC
Operation director Yoshiaki Chiba
Post code 253-0013
Address 3-1, akamatsu, chigasaki, Kanagawa, JAPAN
Existing costs other than products’ Shipping, bank charges, handling charges, etc…
Payment deadline All orders will be cancelled after 1 week without payment.
Manufacturer’s defects Please contact us within a week of receiving the product. Make sure you thoroughly and immediately check the product when you receive it and contact us by email at webmaster@gentemstick.com

We will not accept complaints or returns if
・The product has been used or worn.
・The defect is a result of mishandling after the product has reached its final destination.
・We have not been informed about the defect for more than a week after the product reached its final destination.
Sales quantity: No set quantity if not noted otherwise.
Delivery time We will ship the product between 3 to 7 business days after the order has been confirmed.
Payment method Credit card, bank transfer, Paypal
Payment deadline 1 week
Return deadline Within a week after product has reached its final destination.
Return shipping fees Tamaya products, will only cover the return shipping fees for defected products or misdelivery. Customers must cover the return shipping fees for any other reasons. If equivalent product is immediately unavailable, we will refund the full amount of the product. We only accept returns for products with manufacturer’s defects. Please contact us within 1 week of receiving the product for any complaints.
Name of service G-store
Telephone (+81) 467-84-7681
Email info@gentemstick.com
Website http://gentemstick.com