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Domestic | Shipping Fee |
¥550 within all JapanFree shipping for purchase above ¥5,000 |
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Delivery time | Delivery time will depend on the location and/or time of order. We will ship within 1-3 business days (weekend and national holidays not included). If delivery date is not specified, we will ship with the shortest delivery possible. |
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Specified delivery date | Delivery dates can be specified between 4 and 7 days after order date (We do not ship on weekends). | |
Specified delivery time | Morning / 2-4pm / 4-6pm / 6-8pm / 8-9pm |
International | Cost | Shipping fee + Insurance fee (Please cover customs duties and taxes when you receive the items.) | ||||||||
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Shipping fee | With board purchase | Fee depends on the shipping destination
*Above fee applies for ¥80,000 purchase or more *Same fee applies for board + other goods purchase Please select and add to cart your location from the "Shipping area" menu when purchasing your board. |
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Without board purchase | Shipping fee will depend on the weight of the items Price list (EMS) |
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Insurance | If the EMS is damaged or if any items are missing, the insurance will cover the damages for up to ¥2,000,000. Insurance fee is free for up to ¥20,000 purchases and additional ¥50 for every ¥20,000 purchases will be added as insurance fee. Example:
Insurance price list |
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Delivery time | Shipping timing will depend on the shipping destination and order time, but items will be shipped within 1-3 business days (except weekends and national holidays) Estimated delivery time |
Credit Card (Paypal) | Overview | You can use your credit card via online payment system "PayPal". You may need to register as a PayPal user to proceed with the transaction. You will need an email address and credit card to register as a PayPal member. About PayPal Join PayPal |
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Accpeted credit cards | ![]() |
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Payment method | One time payment only | |
Payment commission | None |
Payment on Delivery | Overview | Commissions applies for payment on delivery. Please pay directly to the deliverer at the time of delivery. Payment on delivery is available for purchases up to ¥300,000. |
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Commission |
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Cancellation | Cancellation after order confirmation will be accepted for defective products only. Please contact us within 7 days of delivery if any defective items are found in the purchased goods. |
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In case a defective product is found | We will exchange with the same item provided that this item is available. If the item is no more available, we will refund the full amount of purchase. |
Return shipping fee | We will cover the shipping costs for shipping back a defective product. Shipping cost will be covered by customer for any other return shipping reasons. |
Note | Returns and replacements will not be accepted in cases listed below. - 8 or more days have passed since delivery of products - Used or worn articles - Damages occurred after delivery of products - Tags and/or labels lost or taken off |
Address | Tamaya Products Inc. 63-25 Kabayama Kutchan Abuta Hokkaido 044-0078 JAPAN |
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TEL | +81 136-22-5581 |
FAX | +81 136-22-5589 |
Contact us |